During the conversation with Josh Mitchell in episode #43, he shared about a recent Saturday when his sales team sold 80 cars. A great sales day for certain, and a day that put stress on everyone involved. He shares that one of the biggest reasons his dealership has had continued success, is because during busy times they manage to have fun and provide an enjoyable experience for their customers.
He also talks about a piece of technology they utilize to help employees and customers alike celebrate when someone makes a purchase. Oftentimes, everyone on the showroom floor will clap and cheer out loud.
The app they use to help them accomplish this positive experience and atmosphere is called ABN Live. You can find more information about the software here.